Shipping & Returns

Shipping & Returns

Shipping

We currently ship across the United States.

Orders are typically processed within 1–2 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

Delivery times may vary depending on your location and the shipping carrier.

Please make sure your shipping address is correct before completing your order. GLOSS COMPANY is not responsible for orders shipped to incorrectly provided addresses.

Returns

Due to the nature of professional beauty products, we do not accept returns of opened or used items.

If you receive a damaged or defective product, please contact us within 48 hours of delivery. Our team will review your request and offer a replacement or appropriate solution.

To request assistance, please contact us at:
glosssale@gmail.com

Order Issues

If you have any issues with your order, please reach out to our support team. We are always happy to help and ensure you have the best experience with GLOSS products.